FAQ.

- Our service team is based out of our Toronto, Canada head office with partial support available through our offices in Nottingham, UK and Melbourne, Australia. The team’s hours of service are Monday to Friday from 9am to 6pm EST (excluding holidays). We have limited support available on the weekends.

To reach our team, please visit our contact page to submit your inquiry or, within North America, call our toll free line +1 800-513-6088 within our service hours.

- Our team is working very hard but we are experiencing very rapid growth at this time. While we are expanding our resources, our aim is to respond to all inquiries within 48 hours. Please note that our response times may vary during peak periods such as after product launches or promotions.

-For better security, we are unable to process any orders and/or accept payments over the phone. Please reach out to us via email through our contact page or phone (toll free: +1 800 513 6088) if you require assistance when placing your order online. We are here to help!

-For better security, we are unable to process any orders and/or accept payments over the phone. Please reach out to us via email through our contact page or phone (toll free: +1 800 513 6088) if you require assistance when placing your order online. We are here to help!

- Our team is working very hard but we are experiencing very rapid growth at this time. While we are expanding our resources, our aim is to respond to all inquiries within 48 hours. Please note that our response times may vary during peak periods such as after product launches or promotions.

-For better security, we are unable to process any orders and/or accept payments over the phone. Please reach out to us via email through our contact page or phone (toll free: +1 800 513 6088) if you require assistance when placing your order online. We are here to help!